Score505 Privacy Policy — Our Commitment to Your Data Security

Score505 respects the privacy of every user. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.

Last Updated: 1 January 2026

Data Protected SSL Encrypted User Rights
🔒 SSL Encrypted Data  •  🛡️ Securely Stored Information  •  👁️ No Personal Data Sold  •  📱 Protection Across All Devices  •  ✅ Data Access & Erasure Rights  •  🍪 Full Cookie Control  •  📧 Privacy Support Available  • 

1. Information We Collect

When you register and use the score505 platform, we collect several categories of information to keep the platform running smoothly and to provide you with a better experience.

Account Information

This includes your full name, date of birth, email address, phone number, and password provided during registration. We may also request a copy of your identification document for identity verification purposes to ensure the security of your account.

Financial & Transaction Information (MYR)

We record deposit, withdrawal, and all transaction details made in MYR (RM). Card or bank account details are not stored directly on our servers — payment processing is handled by encrypted, registered third-party payment processors.

Device & Browser Information

We automatically collect technical information such as IP address, device type, operating system, browser type, and access time. This data is used to detect suspicious activity and improve platform performance.

Usage Data

Your game records, bets, and interactions on the score505 platform are stored as part of your account history. This data is used for customer support, dispute resolution, and service improvement.

Malaysian users accessing the score505 platform on a smartphone with guaranteed data protection

2. How We Use Your Information

Account Management

Your information is used to create and manage your score505 account, verify your identity, process financial transactions, and provide access to the appropriate platform services.

Security & Fraud Prevention

Technical data is used to detect unusual login activity, fraudulent behaviour, money laundering, and other security threats in order to protect all users on the platform.

Communications & Promotions

We may send you notifications regarding your account, the latest promotions, and platform updates. You can opt out of marketing communications at any time through your account settings.

Platform Improvement

Aggregated usage data helps us understand usage patterns and improve the overall user experience, technical performance, and interface design of score505.

A Kuala Lumpur user playing online casino via the score505 mobile app, which uses cookies for a better experience

3. Cookies & Tracking Technologies

Score505 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help the platform remember your preferences and improve performance.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform to help us improve our services.
  • Functional Cookies: Saves your preferences such as language and display settings for a more personalised experience.
  • Marketing Cookies: Used to display relevant promotional content. You can manage these cookies through your browser settings.

You can change your cookie settings at any time through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the score505 platform.

4. Data Storage, Security & Information Sharing

Data Security & Storage

All personal data of score505 users is stored on servers protected with industry-standard SSL encryption. We apply strict technical and organisational security measures, including access controls, continuous monitoring, and regular security audits to prevent unauthorised access.

Your data is retained for as long as your account remains active, or as long as necessary to fulfil our legal and regulatory obligations. Once an account is closed, personal data will be deleted or anonymised within a set timeframe, unless the law requires longer retention.

Third-Party Sharing

Score505 does not sell, rent, or trade your personal information to third parties for marketing purposes. Information may only be shared in the following circumstances:

  • With payment processors and service providers who help us operate the platform — all of whom are bound by strict confidentiality agreements.
  • When required by law, court order, or a request from a legitimate authority.
  • In the event of a merger, acquisition, or sale of company assets — users will be notified in advance.

5. Your Rights as a User & How to Contact Us

As a score505 user, you have the following rights regarding your personal data. To submit any request, please contact our support team via the email address below.

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information in your account.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations and regulatory requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Changes to This Privacy Policy

Score505 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via email or a prominent notice on the platform. The date of the last update will always be displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Contact Our Privacy Team

For any questions regarding this Privacy Policy, or to submit a request relating to your personal data, please contact us:

Privacy Email:

[email protected]

We will respond within 7 business days. For general enquiries, visit the FAQ ours.

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Your Privacy, Our Priority

Score505 believes trust is built on transparency. If you have any questions about how we handle your data, our team is ready to help. You can also check our FAQ section for more information.

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